Brisbane

The Lounge - Brisbane
Virgin Blue Terminal
Brisbane Domestic Airport
Opposite Gate 41

Ph:+61 7 3114 7121
Fax:+61 7 3114 7030 (located in general lounge)
Email:  thelounge.bne@virginblue.com.au

Sydney

The Lounge - Sydney
Virgin Blue Terminal
Sydney Domestic Airport
T2 food court level, below the escalators

Ph: +61 2 9352 7667
Fax: + 61 2 9352 7228 (located in general lounge)
Email:  thelounge.syd@virginblue.com.au

Melbourne

The Lounge - Melbourne
Virgin Blue Airlines
Melbourne Domestic Terminal 3 
Down check-in escalators, turn left before security

Ph: +61 3 9339 1753 or +61 3 9339 1754
Fax: +61 3 9310 4354 (located in general lounge)
Email: theLounge.mel@virginblue.com.au

Adelaide

The Lounge – Adelaide
Virgin Blue Terminal
Adelaide Domestic Airport
Departures Level, opposite Gate 18

Ph: +61 8 8238 7556
Fax: + 61 8 8238 7500 (located in general lounge)
Email: thelounge.adl@virginblue.com.au

Canberra

The Lounge - Canberra
Virgin Blue Terminal
Canberra Domestic Airport
Level 1, Common-User Terminal
Terminal Circuit

Ph:+61 2 6249 8079
Fax:+61 2 6247 8796 (located in general lounge)
Email:  thelounge.cbr@virginblue.com.au

Guest Contact Centre

Please contact our award winning staff for any membership enquiries, to report loss or theft of your card or to update your contact details.

Ph: 13 6789
Fax: + 61 7 3295 9996
Email: reservations@virginblue.com.au
Postal Address: Guest Contact Centre, Virgin Blue Airlines, PO Box 1034, Spring Hill QLD 4004

Guest Relations

At Virgin Blue we pride ourselves in delivering the highest standard of service and we value your feedback. Please contact the Guest Relations department with any compliments or complaints using this Feedback Form.

Postal Address: Guest Relations, Virgin Blue Airlines, PO Box 1034, Spring Hill QLD 4004