General guidelines

• Each Guest travelling internationally with us receives a free baggage allowance starting at 20kg.  
• For Pacific Blue domestic bookings, pre-pay $10 online for up to 23kg of checked baggage per person per one way flight, or pay $20 at the airport for the same allowance. Excess baggage above 23kg will attract a charge of $10 per kg (or part thereof).
• Each piece of your baggage must not weigh more than 32 kg and must not exceed a total linear dimension of 140 cm (add together depth, width and length).
• Guests travelling Internationally on Blue Saver or GO! fares may check in up to 20kg of baggage, free of charge.
• Flexible fare holders and Velocity Silver Members may check in up to 23kg of baggage, free of charge.
• Corporate Plus fare holders and Velocity Gold Members may check in up to 32kg of baggage, free of charge. If possible, when you bring between 23kg and 32kg of checked baggage please split the weight over several bags to prevent injury to our Ground Staff. 
• Check-in baggage that exceeds 20kgs (international Blue Saver and GO! Fare bookings) and 23kgs (Pacific Blue domestic Blue Saver and Go! Fare holders) or 32kg (Corporate Plus fare holders and Velocity Gold Members) will attract excess baggage charges and will only be accepted at our discretion.
• If the baggage you intend to take with you on your flight is heavier or larger than the limits outlined above, please refer to the Excess Baggage charges (below) and/or Oversized Baggage section.

What’s allowed

You may take, free of charge, baggage weighing up to 7 kg on board with you, which might consist of:

• 1 piece not exceeding dimensions of 23 cm in depth, 34 cm in height and 48 cm in length, (total linear dimensions equal to 105cm), and;
• 1 suit pack or garment bag, non rigid/unfolded not exceeding 11cm in depth x 60cm in width x 114cm in length (total linear dimensions equal to 185 cm), or another small bag or briefcase.

In addition these items are allowed

• Laptop computer, a handbag, pocketbook or purse.
• An overcoat, wrap or blanket.
• An umbrella without metal points, or walking stick.
• A small camera or pair of binoculars.
• Infants’ food for consumption in flight.
• A pair of crutches or prosthetic devices for your use, provided that you are dependant on them for mobility.

Note: If you are travelling with an infant you may carry on an extra bag containing articles for use in the cabin such as nappies or baby food. Check out our infants baggage limits

Note: A maximum of 5 litres of alcohol in total is permitted in retail packaging.  However, in-flight consumption of your own alcohol is not permitted.

What’s not allowed

These items are not allowed as carry-on baggage

• Sharp items (including nail files and nail scissors).
• Inflated balls (balloons and other inflatable toys are permitted provided they are not inflated).

The only item that can occupy a seat (apart from a Guest of course) is a cello.  To book an extra seat for your cello please call the Guest Contact Centre.

Effective 31 March 2007, the Australian and New Zealand Governments will introduce enhanced security measures limiting the amount of liquids, aerosols, and/or gels Guests are permitted to take as carry-on baggage. Fijian measures apply from 1 March.
Each Guest is permitted to carry liquids, aerosols, and/or gels (with caps) in containers with a maximum capacity of 100ml each. All containers must fit comfortably inside a single one (1) litre transparent re-sealable plastic bag (approx 20cm x 20cm or 15cm x 25cm) which must be completely closed / sealed. This bag must be presented separately at the security screening point.
These restrictions apply to (but are not limited to) the following items:

• Beverages & foods in sauces / liquid; 
• Shampoos and soaps; 
• Perfumes and deodorants; 
• Creams, lotions and oils; 
• Pastes including toothpaste; 
• Lip balm, lip gloss and lip sticks; 
• Hair gels, hair spray or other items of a similar consistency.                

Pacific Blue and Polynesian Blue recommend all other liquids, aerosols, and/or gels in excess of this allowance are placed in checked baggage prior to check-in. Guests will not be permitted past the security screening point with liquids, aerosols, and/or gels in excess of the amounts stipulated above, and will not be able to access their baggage after it has been checked in.

Guests may still take on-board items purchased after the security screening point at the airport, including duty free. These screening restrictions also apply at any transit point. All Guests transiting through Australia and New Zealand are advised to purchase duty free goods after the transit screening point.

Exceptions will be made for Guests with medical conditions (supporting documentation may be required) and quantities of baby food required for the flight. These items may be subject to additional security checks.

All Guests passing through an international security screening point will also be subject to random and continuous frisk searches.

For further details visit:

Australia: www.dotars.gov.au/transport/security/aviation/LAG/index.aspx
New Zealand: www.flysmart.govt.nz

• Excess baggage fees are charged at check-in and payment can be made by credit card, cash and EFTPOS.
• We cannot guarantee that excess baggage will be carried.  This is at our sole discretion and is subject to aircraft loads.

Excess Baggage Charges – International

Virgin Blue

We will only accept seafood/meat/frozen products as checked baggage when packed according to the following characteristics:

• Solid plastic/fibreglass eskies or styrofoam boxes with lids.  Soft sided cooler bags and cardboard boxes are NOT permitted.
• The esky/styrofoam boxes must be robust, watertight and in good condition.
• Seafood/meat/frozen product must be sealed in watertight plastic bags or sealable containers.
• Wet ice must be packed separately from frozen products in sealed watertight plastic bags or sealable containers eg frozen water bottles.
• Absorbent material such as a towel must be placed in the base of the box/esky.
• Total weight of each container and content must not exceed 13 kg each.

Pacific/Polynesian Blue

 Live seafood (eg crayfish and mud crabs) must not be carried as checked baggage.  If you wish to transport live seafood you must contact Freight

You must satisfy Customs and Quarantine requirements for the port of entry.  If not, the products may be confiscated.

We will only accept seafood/meat/frozen products as checked baggage when packed according to the following characteristics:

• The products must be: 
  • Packaged in a container that is robust, undamaged and does not contain any other items.
  • Sealed in watertight plastic bags inside the container with absorbent materials (e.g. towel) placed in the bottom of the container under the bag.
• Total weight of each container and contents must not exceed 20kg.

For more information on Customs and Quarantine requirements to import seafood into Australian or New Zealand:
Australia:  www.aqis.gov.au
New Zealand:  www.maf.govt.nz

We cannot accept check-in baggage that will not be travelling with you. Unaccompanied baggage must be sent as Freight